Accessibility
Statement
Real Estate Solutions is committed to making
its websites equally accessible to all users.
For the visually impaired we continually work
to ensure that their needs are addressed in
all services developed from this point on.
Using Our Website
Real Estate Solutions website have a common
structure and framework. We use a content
management system which helps us maintain
a consistent look and feel and navigation
across many websites.
The top of the page contains Navigation to
the Real Estate Solutions links Directory (
a listing of our services, sectors, location,
business and corporate websites), res.com.kw,
help, a sitemap and search engine facility.
Below this, the page splits into 3 areas:
The left-hand navigation contains a menu that
changes to reflect the various sections as
you browse through our websites.
The content pane in the middle of the page
is where you’ll find the text of the page
you’ve browsed to.
The right-hand navigation pane contains links
and features related to the current website
or contact addresses. It is not necessarily
present on all our webpages.
At the bottom of the page you find the footer
with Privacy Policy, Terms & Conditions
as well as the Copyright statement.
The only exception to this is the res.com.kw
homepage, which is the portal page to all
res.com.kw websites
Printable version
On deeper level pages you will encounter a
Printable version link at the top of the page.
The ‘printable version’ link opens in a new
window in order to display the content of
the page in a printable format.
Browsers
You'll get the most out of RES's websites
if you use Internet Explorer 6 or Netscape
4.x and latest versions. Some advanced features
may only be available to users with more recent
browsers, although most of the site is designed
to be version-4 browser compatible. If you
would like to update your browser, you can
download a new version by following the Microsoft
and Netscape links below.
www.netscape.com/download
www.microsoft.com
Plug ins
This site makes use of Macromedia's Shockwave
Flash plug-in for animated graphics. If your
browser does not have Shockwave Flash, you
can download it by clicking on the link below.
www.macromedia.com/shockwave/download
Many documents can be downloaded from this
site in Adobe Acrobat PDF format. To get the
free Acrobat Reader software from Adobe, click
on the Acrobat link below.
www.adobe.com/products/acrobat
Help With your
Keyboard
This section explains the ways you can navigate
Real Estate Solution web pages with just the
keyboard and explains how special shortcuts
known as access keys can make keyboard navigation
much easier.
It is very easy, for example, to open Windows
Explorer by holding down the Windows logo
key and pressing E. This is much quicker than
clicking on the Start button, then Programs,
then Accessories and finally Windows Explorer.
Please note that if you don't have the exact
version of a particular browser then some
or all of these shortcuts might not function.
Microsoft Internet
Explorer 6.x
Description Shortcut Key
Move virtual cursor to the top of the web
page Control + Home
Move virtual PC cursor to the end of the web
doc. Control + End
Go to a new web page/visit a new site Control
+ O or Control + l
Open another web browser window Control
+ N
To toggle the History pane/window on and off
Control + H
To toggle the Favorites pane/window on and
off Control + I
To bookmark the currently loaded page as a
Favorite Control + D
Opens the 'organize your Favorites' treeview
window
(Turn off virtual cursor first with insert
z) Control + B
Move cursor to the Address bar Alt
+ D
Stop downloading current page Escape
Key
Refresh the currently loaded web page
F5
Netscape Navigator 4.7
Description Shortcut Key
Open new browser window Ctrl + N
Close browser window Ctrl + W
Open location box Ctrl + O
Open History window Ctrl + H
Add current page to bottom of your Bookmarks
list Ctrl + D
Select all items on current page Ctrl
+ A
Find text on current page Ctrl + F
Reload current page Ctrl + R
Stop loading current page Esc
Increase font size Ctrl + ]
Decrease font size Ctrl + [
Help with seeing
our websites
On this page we explain how you can make the
text bigger in your web browser and how to
magnify your screen as well as how to change
the text and background colour to better suit
your needs.
Making text larger
Magnifying your screen
Changing the font
Changing the font colour and background colour
Making text larger
A lot of web pages can be difficult to view
because the text is too small to comfortably
read.
Choose from the following web browsers for
step-by-step instructions on how to increase
the size of the text on any web page you are
viewing:
Internet Explorer
(5.0, 5.5 and 6.0)
1. Open your Internet Explorer browser.
2. Open the ‘View’ menu with the mouse.
3. Click on ‘Text Size’.
4. Choose your preferred text size with the
mouse, or use the up and down arrow keys and
press 'Enter'.
Firefox (1.0,
1.5)
1. Open your Firefox browser.
2. Open the ‘View’ menu.
3. Click on ‘Text Size’.
4. Click on ‘Increase’. A quicker way to increase
the text size is to hold Ctrl (Cmd in Mac
OS X) and scroll down with your mouse.
Note: If this does not work it could
be because your computer settings cannot be
changed due to local IT policies - contact
your local IT support for further help.
Magnifying your screen
If increasing the text size via the browser
or Windows options does not make text easy
to read then the next step is to magnify the
screen.
All recent versions of Windows include magnification
software which can help some people more easily
read text on the screen.
The Windows magnifier lets you increase text
to a very large size. It is, however, restricted
to a small portion of the screen so most vision
impaired people find that they require fully-functional
magnification software.
Windows 98,
2000, Me,XP
1. Open the Start menu by clicking on the
Start button or by pressing the Windows logo
key (located between
the Ctrl + Alt keys on most keyboards) alternatively
press Ctrl + Esc
2. Click on Programs or alternatively press
P on the keyboard until Programs is highlighted
and then press Enter
3. Click on Accessories or press A on the
keyboard until Accessories is highlighted
and then press Enter
4. Click on Accessibility or if you are using
the keyboard, it will already be highlighted
so just press Enter
5. Click on Magnifier or press M and when
Magnifier is highlighted, press Enter on the
keyboard
6. The magnifier is now turned on and the
settings box appears.
7. You can click in the magnification level
box to change the level of magnification,
or use the up and
down arrow keys
8. You can minimise the magnifier settings
box by clicking the minimise button or by
pressing Alt
+ Spacebar and then press N
Changing the font
Internet Explorer
(5.0, 5.5 and 6.0)
1. Open your Internet Explorer browser.
2. Open the ‘Tools’ menu with the mouse.
3. Click on ‘Internet Options’, or press 'O'.
4. Click ‘Accessibility’, or press Alt+E.
5. Check the ‘Ignore font styles specified
on Web pages’ checkbox with the mouse or by
pressing Alt+S.
6. Click ‘OK’, or press enter.
7. Click ‘Fonts’, or press Alt+N.
8. Select a web page font of your choice with
the mouse, or by pressing Alt+W and arrowing
through the list.
9. Click 'OK' twice, or press Enter twice.
Firefox (1.0
and 1.5)
1. Click on the ' Tools ' menu with the mouse
or press ' Alt ' + ' T '.
2. Click on ' Options', or press ' O ' , to
open the ' Options ' dialog box.
3. Make sure that the ' General ' option is
selected - if not either click on it or press
' Tab ' until it is highlighted and then press
' Enter '.
4. Click on ' Fonts & Colors ' or press
' F '.
5. Click on the box next to ' proportional:
' and choose your font type - serif or sans
serif - or press ' Tab ' until the option
box is highlighted, use the arrow keys to
expand it and choose your font type and then
press ' Enter '.
6. Choose your specific font by clicking on
the ' Serif: ' or ' Sans-serif:' drop down
menus depending on what font type you selected
for ' Proportional ' and scroll down and select
the font you want or ' Tab ' into the relevant
drop down menu (' Serif: ' or ' Sans-Serif:
') and use the arrow keys to move ' up ' and
' down' the list. Once the font you want is
highlighted press ' Enter ' to select it.
7. Click on ' Always use my:' 'Fonts ' checkbox,
or press ' Tab ' until the checkbox is highlighted
and press the ' Spacebar '.
8. Click ' OK ' or press ' Enter '.
9. Click ' OK ' or tab to ' OK ' button and
press ' Enter '.
Changing the font colour and background colour
Some people find certain text and background
colour combinations difficult to read, while
others prefer to always have a specific colour
such as white text on a black background.
In either case it is easy to set your own
colours.
Internet Explorer
(5.0, 5.5 and 6.0)
1. Click on the Tools menu.
2. Click on 'Internet Options', or press 'O'.
3. Click on the 'Colors' button, or press
Alt+O.
4. Choose to have your Windows colour scheme
reflected by selecting the "Use Windows
colors" option with the mouse or by pressing
Alt+W
5. Alternatively, select either the Text button
with the mouse (or by pressing Alt+T), or
the Background button with the mouse (or by
pressing Alt+B).
6. Select the colour with the mouse or by
using the arrow keys.
7. Click the 'OK' button twice, or press Enter
twice.
Firefox (1.0,
1.5)
1. Open the ‘Tools’ menu with the mouse or
press Alt+T.
2. Click on ‘Options’ or press 'O'.
3. Select the button 'Fonts & Colours'.
4. Choose to have your Windows colour scheme
reflected by ‘Tabbing to the Use System Colors
option’ or click on the ‘Text’ or ‘Background
color’ option and choose an alternative colour
Help with downloadable
files
Our
websites link to various documents available
in various formats.
Links to non-RES websites
and downloadable files such as PDF, Zip, Word
open in a new browser window when clicked.
This allows you to switch between the Real
Estate Solution website and the newly opened
window.
On all RES websites, links that open in a
new window are clearly marked either by text
next to the link title or within the link
title tag (alt text).
PDF files
Winzip files
Video files
PDF files
We use PDF files to help us preserve the look
and integrity of our original documents. To
open and view PDF files, download the latest
version of Adobe Acrobat Reader for free:
http://www.adobe.com/products/acrobat/readermain.html
For information on accessibility when using
Adobe products please visit http://access.adobe.com.
Winzip files
Winzip is software that allows files to be
compressed so that they can be efficiently
archived or transferred across the Internet
in smaller file sizes. For more information
or to purchase Winzip software please visit
http://www.winzip.com.
Video files
Windows Media Player plug-in
To view the videos on our websites, you must
have the Microsoft Windows Media Player software
installed on your computer. Videos are optimised
for Windows Media Player 7 and higher.
Download the Windows Media Player / Plug in
http://www.microsoft.com/windows/windowsmedia/
Viewing problems
If you connect to the internet via a company
network, a firewall may be preventing you
from viewing video. Ask your IT department
whether the firewall is configured to support
streaming video and to check the proxy settings
for your network.Windows Media Player loads
a buffer to improve video quality. This usually
takes about 30 seconds. Once the buffer is
loaded, the video should start playing.
Sound problems
If you can see the video but you can’t
hear it, try checking:
• that your speakers are switched on
• the volume settings in Windows Media Player
• your sound card settings.
If you are able to receive audio, but the
sound quality is poor, adjust your speaker
volume and adjust the volume settings in Windows
Media Player.
In order to view our videos you need the following
system requirements:
• Windows 98/NT/2000/XP
• Pentium III or higher
• At least 32 MB RAM
• At least 5 MB free disk space
• JavaScript enabled
• 16-bit sound card or higher
• Internet connection (56K modem/ISDN, cable
or ADSL)
• Windows Media Player 7 or higher
• Monitor capable of supporting 256 colours
or more
Enabling JavaScript
in your browser
You need JavaScript enabled in your browser
in order to see the embedded video. Follow
the instructions for enabling JavaScript in
the browser you use:
Internet Explorer (6.0)
1. Select 'Tools' from the top menu
2. Choose 'Internet Options'
3. Click on the 'Security' tab
4. Click on 'Custom Level'
5. Scroll down until you see section labelled
'Scripting'
6. Under 'Active Scripting', select 'Enable'
and click OK if you have JavaScript turned
off
Mozilla Firefox
(1.5)
1. Select 'Tools' from the top menu
2. Choose 'Options'
3. Choose 'Content' from the top navigation
4. Select the checkbox next to 'Enable JavaScript'
and click OK
Webmaster
If you have any technical problems with the
res.com.kw website, please email the Webmaster
: webmaster@res.com.kw
